Frequently Asked Questions

Weather is part of outdoor planning, so every booking includes a backup plan. If conditions are unsafe or will damage the setup, we will work with you to adjust timing or pivot locations. Because dates are held and time is reserved, retainers are not refundable. Your specific options will be confirmed during booking based on your package and location.

No problem. If you do not have a private yard or a clear spot in mind, tell us the vibe you want and we will recommend options. Some locations may require permits or have restrictions, and we will guide you through the details.

Yes. We handle full setup and full takedown for every booking. You arrive to a finished space and you leave without packing a thing. If your booking needs extended time, additional hours can be added when available.

Most proposals include a reserved experience window and a planning timeline built around your ideal moment. The exact duration depends on the package you select. Additional time can be added when available.

Booking starts with a consultation. Once we confirm your date and package, a non refundable retainer secures your spot on our calendar. The remaining balance is due prior to the proposal date.

Because we reserve the date and begin planning immediately, the retainer is non refundable. If you need to reschedule, we will do our best to move your booking based on availability and notice. Details are confirmed at booking so expectations are clear.

Yes. Discretion is a priority. We plan communication, arrival timing, and setup so the surprise stays intact. If you need a simple cover plan, we can help you structure it.

Packages include styled elements such as rugs, linens, seating, candles, florals, music, and a small charcuterie board. Inclusions vary slightly by package, and we confirm the exact plan during your consultation.

We do not sell or supply alcohol. If you want a champagne moment, we can style the setup. Clients supply alcohol in accordance with local laws and venue rules.

Yes, photography can be added based on vendor availability. We will recommend options and confirm pricing during your consultation.

Yes. We will ask about her style, your vision, and what photographs well in the chosen location. We then build a cohesive look that feels intentional and elevated.

We provide care guidance for the setup at the start. If any items are damaged beyond normal use, replacement or repair fees may apply depending on the item. We keep this fair and transparent.